SwellMeals Unip. Lda ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or purchase our products.
1. Information We Collect
We collect and process the following types of personal data:
- Identity Data: Name, username or similar identifier, marital status, title, date of birth, and gender.
- Contact Data: Billing address, delivery address, email address, and telephone numbers.
- Financial Data: Payment card details.
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data: Purchases or orders made by you, feedback, and survey responses.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To process and deliver your order including managing payments, fees, and charges.
- To manage our relationship with you which will include notifying you about changes to our terms or privacy policy, asking you to leave a review, or take a survey.
- To enable you to partake in a prize draw, competition, or complete a survey.
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
3. Legal Basis for Processing Personal Data
We rely on the following legal bases for processing your personal data:
- Performance of Contract: Processing your data is necessary for the performance of a contract to which you are a party.
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Legal Obligation: Processing your data is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Processing your data is necessary for our legitimate interests (or those of a third party), provided that your interests and fundamental rights do not override those interests.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us at [Your Email Address].
7. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
8. Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
9. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure that it is protected by implementing appropriate safeguards. These may include:
- Standard Contractual Clauses: Using standard data protection clauses approved by the European Commission.
- Binding Corporate Rules: Ensuring that intra-group transfers of personal data are protected by binding corporate rules approved by relevant data protection authorities.
- Privacy Shield: Transferring data to entities in the United States that are certified under the EU-US Privacy Shield framework.
10. Data Protection Officer (DPO)
If you have any questions about this Privacy Policy or our data protection practices, you can contact our Data Protection Officer (DPO) at:
Data Protection Officer
Hermes@swellmindset.com
11. Breach Notification
In the unlikely event of a data breach, we will notify you and any applicable regulator when we are legally required to do so. We will also provide information about the breach and steps we have taken to mitigate its effects.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
SwellMeals Unip. Lda
hermes@swellmindset.com
This Privacy Policy was last updated on 31/05/2024.